Technical Support
My Screen is Blank When I try To Access My Course
If you are seeing a blank screen whenever you try to access your course, if could mean that you need to clear your cache. Let's look at how you can do this below: Identify the browser you are using for the related instruction FOR CHROME Step ...
How Do I Report An Error On My Course?
If you are experiencing an issue with any content, here is how you make a report. Step 1: Go to the subject you are having the issue with and select "continue learning" Step 2: In the content player, scroll down to the last content in the list ...
How to Submit a Ticket
We try to provide the support as best as possible for all our users. You can submit a ticket directly to our technical support team. Step 1: Go to the Support Center Step 2: Select 'Knowledge Base' [1], then Click 'Add a Ticket' [2] Step 3: You ...
Reset Password
To reset your password, please follow these simple instructions: Step 1: Go to https://professional.1on1xl.com/start and select the option to Log in. Click on 'Forget Login Details Step 2: Enter your email address and Click 'Send' You will get ...