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Check our Knowledge Base!

We have created a Knowledge Base to support you. We have provided tutorials with visuals to help you with your questions on how to  navigate the platform.  

In addition to being available on Live Chat to assist you every step of they way, you can also contact us.
    • Popular Articles

    • How To Do Courses Online

      All Courses are executed 100% online the platform with a quizzes/test after most lessons.   Let's get started... After you have concluded the introductory video, Click the "Complete and Continue" button below to start the first module. You are ...
    • How Do I Access My Certificates?

      To access Certificates awarded for courses completed; Log into account. At the top right-hand corner, you will see your initial icon. Select the small arrow. A list of options will populate. Navigate to "My Account", once selected, you will be taken ...
    • How Do I Access Quizzes?

      Quizzes are usually located within the Modules of the course.  To find Quiz: 1.   Please select the course you will like to access the quiz for. e.g. Digital Marketing Strategy 2.  For the Course Content, you will see a list of all the Modules ...
    • How To Resume a Course

      All Courses are executed 100% online the platform with a quizzes/test after most lessons.   Log into your account and click on the course you wish to resume. The course will automatically load to the last lesson completed.  Click the "Complete and ...
    • Reset Password

      To reset your password, please follow these simple instructions:  Step 1: Go to https://professional.1on1xl.com/start and select the option to Log in. Click on 'Forget Login Details   Step 2: Enter your email address and Click 'Send' You will get ...

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